• At Shri Veershaiv Co-op. Bank Ltd., we are committed to the responsible use of personal information that our users share with us. We ensure your data remains private and is used only for the purpose for which it is provided.
• This policy also applies to non-customers who have shared their information with us, with or without establishing a relationship.

We record information that users provide voluntarily to us. However, Shri Veershaiv Co-op. Bank Ltd., will not share any user information with third parties without informing them at the time of recording or obtaining their explicit consent, except for the purpose and circumstances outlined in this Policy.

We collect personally identifiable information from users which include.

• Name, E-mail Address, PAN & Aadhar Number
• Telephone & Mobile Number
• Bank Account Number and other related details
• User preferences, marketing permissions, and communication settings

The information also includes, without limitation, user's preferences relating to receiving marketing messages from us and our service providers, and user's communication preferences.

As per this policy, information that is readily available or accessible in the public domain, or disclosed under the Right to information Act of 2005, or any other applicable law, will not be considered as sensitive personal data or information.

The collected information will be used lawfully for various activities or functions of the Bank related to services in which the user is interested. Also the information will be considered to determine the user's eligibility for requested products/services, to facilitate user verification and application processing, transactions, and record maintenance in compliance with internal/legal/regulatory requirements. The information collected will be utilized to provide the user with the best possible services/products while also protecting the Bank's interests.

Users shall ensure that provided all Personal Information to the Bank is accurate, true and up-to-date. Users will be responsible for errors, discrepancies, or inaccuracies in the Personal Information they share with us, except for such Customer Information that has been verified through CKYC processes set out by applicable laws and backed by documentary proof.

• Shri Veershaiv Co-op. Bank Ltd., keep records of logs of IP addresses, browser type, number of pages viewed etc. in order to provide better service for our customer, the information to get page view statistics, to analyze trends and better understand the usage of the portal and for system administrator purposes.

The collected data is used for:

• Customer verification and identification
• Providing and customizing financial services
• Marketing or promoting bank products and services
• Credit rating, risk assessment, and improving user experience

• Unless Shri Veershaiv Co-op. Bank Ltd., specifically informs users at the time of collection, or unless users give express consent, Shri Veershaiv Co-op. Bank Ltd., does not provide any personally identifying information to a third party. However, if permitted or required by law or ordered by a court of law or to enforce the Terms and Conditions of the Products or Services or to safeguard / defend our rights, interests and properties or that of our affiliates, Shri Veershaiv Co-op. Bank Ltd., will have to disclose to the proper authorities the personal information of any individual user.
• Shri Veershaiv Co-op. Bank Ltd., may disclose the data created after statistical analysis to any person, without any limitation and the user hereby give your consent for the same. Shri Veershaiv co-op. Bank Ltd., may disclose Customer Information to any of the Shri Veershaiv Co-op. Bank Ltd., 's associates and affiliates, without any limitation and the user / client hereby give consent for the same.
• We may disclose the Customer Information to third parties for purposes of advertising, for any joint product promotion campaigns or for availing support services, for participation in electronic clearing network etc.
• We may also share with third parties, the information obtained with your consent, from your mobile device like device location, device information (including storage, , model, installed apps, Wi-Fi, mobile network etc.), transactional and promotional SMS, communication and call logs, for purposes including statistical analysis and credit rating in order to enable us to provide you banking / financial services with high quality and standards.
• However, while disclosing any such information to third parties as afore-mentioned, we will make reasonable efforts to bind them with obligation to keep the same secure and confidential and an obligation to use the information for the purpose for which the same is disclosed and you hereby give your consent for the same.

• Our website may contain links to external sites. Shri Veershaiv Co-op. Bank Ltd. is not responsible for the privacy policies or content of these sites.

• Shri Veershaiv Co-op. Bank Ltd., will, as and when it deems fit to do so, change, alter or modify its Privacy Policy. The users are advised to visit the site continuously in order to monitor changes in the policy for their use of services of the Shri Veershaiv Co-op. Bank Ltd.

• Shri Veershaiv Co-op. Bank Ltd., uses SMS/OTP based procedure for activation of its Positive Pay System for security reasons. Shri Veershaiv Co-op. Bank Ltd., do not publicly disclose any personal or sensitive user data related to financial or payment activities or any government identification numbers to any third party, except in accordance with the terms of this privacy policy.

• We, Shri Veershaiv Co-op. Bank Ltd., have taken reasonable measures to protect security and confidentiality of the information related to Customer and its transmission through the World Wide Web (WWW). You are required to follow the Terms and Conditions while using this Positive Pay Systems including the instructions for Log-in and OTP.
• The Bank will give access to Customer Information to only authorized employees. The employees who violate this Privacy Policy shall be subject to disciplinary as per the policy of the Bank. Any employee who withdraws from the employment of the Bank will have to undertake to abide by this Privacy Policy and keep all Customer Information secure and confidential.